|
FAQ
Do I have to wait many weeks for my commercial parasol?
No. Check our stocks, we can supply you from stock on
popular sizes, otherwise 3 weeks is normal. Telephone 01452 371669
Will you visit us to survey the area for parasols?
Our normal scope of supply does not
include a site survey. However, in certain instances we are able to offer a surveying
service.
Can you offer screen printing on parasols, even on
just one parasol?
Yes, this is normal work for us. We would need to receive
the artwork, preferably in EPS format.
How do I gauge the quality of your parasols
against other manufacturers?
We can provide you with full
technical specifications and high quality imagery. Also, we may well
have working examples in your locality, so please ask us (there is
nothing better than seeing and feeling the product at first hand). In addition we
are more than confident in the build quality and longevity of the
all of the range that we offer. We also keep display models of
Malaga and Cannes, which can be viewed by
appointment so you can feel and
touch the quality.
What guarantee do you offer in
respect of quality?
O ur
cantilever models are guaranteed against manufacturing fault for 1
year.
Can I order on line?
No, not at this time. We believe in a more personal approach with our clients
over the telephone and it is normally the case that there are some technical
questions to be answered firstly.
Are there any additional costs to the prices shown?
A
delivery charge may apply, please ask
Can
you supply replacement canvas for my Parasol?
Yes, if it is a brand that we currently supply.
How can I pay?
Cheque,
bank transfer and most credit cards
Where
are your parasols manufactured?
Only world-class manufacturers
supply our premium products range; Germany, Australia, South Africa, USA,
Italy, Belgium and
New Zealand. You may rest easy that all of
the range is of the highest quality.
Can
I buy your Umbrellas in the USA?
At
the moment, we send directly from England. There is a dedicated website for
America
www.mortonpatioumbrellas.com We would be pleased to quote a price
for a door to door service.
|
